Legal

Terms ofService

Last updated: May 2026 · Effective immediately
By placing an order or creating an account on nanoliss.com, you confirm that you have read, understood, and agree to these Terms of Service in full.

1. About Nanoliss

Nanoliss ("we", "us", "our") is a haircare brand owned and operated by Linear Ventures, India. We sell haircare products through our website www.nanoliss.com. For any queries, contact nanoliss.in@gmail.com or call +91 87808 01938.

2. Eligibility

By using this website, you represent that you are at least 18 years of age, are legally capable of entering into binding contracts, and are purchasing for personal use within India. We reserve the right to refuse service to anyone at our sole discretion, including cancelling orders that appear fraudulent or in violation of these terms.

3. Products and Pricing

All product descriptions, images, and ingredient lists are provided for informational purposes and are accurate to the best of our knowledge. We reserve the right to:

In the event of a pricing error, we will notify you before processing your order and give you the option to confirm or cancel at the corrected price.

4. Orders and Payment

All orders are subject to acceptance and availability. Placing an order constitutes an offer to purchase; the contract is formed when we confirm dispatch. Payments are processed securely by Razorpay Financial Solutions Pvt. Ltd. We do not store card, UPI, or banking details. By proceeding to payment, you agree to Razorpay's terms of service.

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. Shipping is free on all orders across India.

5. Shipping and Delivery

We ship across India via third-party courier partners. Estimated delivery is 3–7 business days from the date of dispatch. Delivery times are estimates and are not guaranteed. We are not liable for delays caused by courier partners, natural events, strikes, or any circumstances beyond our reasonable control.

6. Returns, Refunds, and Exchanges

Our return policy: We accept returns of unopened, sealed products only within 7 days of delivery. Opened, used, or tampered products are not eligible for return under any circumstances.

To initiate a return:

  1. Email nanoliss.in@gmail.com within 7 days of delivery with your order number, reason, and photographs of the product in its original sealed condition.
  2. We will review your request within 3 business days and confirm if it is eligible.
  3. Approved returns must be shipped back at the customer's expense to the address we provide.
  4. Once received and verified, a refund will be issued to your original payment method within 7–10 business days.

Non-returnable items: Products that have been opened, used, or tampered with; products returned after 7 days of delivery; products damaged due to customer misuse or improper storage.

Damaged or wrong items: If you receive a damaged or incorrect product, notify us within 48 hours of delivery with photographs. We will arrange a replacement or full refund at no cost to you.

We reserve the right to refuse returns that do not meet the above criteria. Our decision in return disputes is final.

7. Cancellations

Orders may be cancelled by contacting us at nanoliss.in@gmail.com before dispatch. Once an order has been dispatched, it cannot be cancelled. If you refuse delivery of a dispatched order, return shipping costs will be deducted from any applicable refund.

8. Coupon Codes and Promotions

Coupon codes are subject to the specific terms stated at the time of issue. Unless stated otherwise:

9. Product Use and Safety

Important: All Nanoliss products are for external use only. Perform a patch test 24 hours before first use. Discontinue use if irritation occurs. Avoid contact with eyes. Keep out of reach of children. Do not use if you have a known allergy to any listed ingredient.

Individual results may vary. Nanoliss does not guarantee specific results from using its products. Product claims are based on ingredient science and general use; they are not medical claims. Nanoliss is not liable for any adverse reactions, hair damage, or skin conditions arising from use or misuse of its products. It is the customer's sole responsibility to ensure suitability before use.

10. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from unauthorised access to your account. We reserve the right to terminate accounts at our discretion if we suspect fraudulent activity or a breach of these terms.

11. Intellectual Property

All content on nanoliss.com — including brand names, logos, product names, images, copy, and design — is the exclusive property of Nanoliss and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Nanoliss and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or goodwill, arising from your use of or inability to use our website or products. Our total liability for any claim shall not exceed the amount paid by you for the specific product in question.

13. Indemnification

You agree to indemnify and hold harmless Nanoliss, its owners, employees, and agents from any claim, loss, liability, or expense (including legal fees) arising from your breach of these Terms, your use of our products or website, or any content you submit to us.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. The updated version will be posted on this page with a revised date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

15. Governing Law and Disputes

These Terms of Service are governed by the laws of the Republic of India. Any dispute, claim, or controversy arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in India. You waive any objection to such jurisdiction or venue.

16. Contact

For any questions about these Terms: